<aside> 💙 The mission: Make free healthcare sustainable We love the NHS because it’s accessible to all and free at the point of delivery. It’s a beautiful thing.
Post-covid the service is under intense pressure, made worse by an ageing population. It will die if the cost of provision isn’t cheaper.
The largest cost (£66bn+) is staff who spend a ridiculous amount of time on mundane admin. Literally 35% of NHS staff are in administrative functions. Healthtech-1 automates repetitive processes by liberating staff, improving the patient experience and dramatically reducing the cost of provision. That’s how you make free healthcare sustainable.
In 2023, patient satisfaction was at a 25-year low. The top reason for patient dissatisfaction is “It takes too long to get a GP or hospital appointment”; the second reason is “There are not enough NHS staff.” Intelligent intake allows patients to register at a GP practice on the same day and complete their next action. Lab report filing frees up clinical time for additional appointments. Both free up NHS staff time for other important work.
By joining Healthtech-1, you’re deciding to devote your brilliance to this urgent cause. Success looks like the NHS beating the highest-ever patient satisfaction score of 70% in 2010.
To achieve this aim, and solve one of Britain’s biggest problems, we must become a world-class team. Each of you should be able to look around and say, “that is the best person of that role type I’ve ever worked with.“
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We’ve all been at companies where the principles or values are single words that fail to describe the attitudes and traits that are important in that organisation.
That’s different at Healthtech-1, here they are guides for the way we work. These are the values that we collectively agree are important to build an organisation to accomplish our mission of fixing the NHS. Importantly, these are also the values by which we hold leadership accountable.
Practically, these principles are ingrained in:
Like everything, principles can change and evolve. It’s why the symbol isn’t infinite 😉
The way we fix the NHS is by giving staff one less task. This is the founding principle of the company. It’s our responsibility to assess the tasks NHS staff do, simplify the complex, and automate the task away.