<aside> 👋🏽 Raj & Pete here from Healthtech-1, we’re the startup automating admin tasks in Primary care.

The last time I wrote to you, we decided to stop hiding**. I typed “it’s time to speed up, be more vocal and get competitive”.**

This cycle, I write to inform you it was worth it.

Growth Cycle 2, entitled “Time and tide wait for no man 🌊 ” covered the 6 weeks between Monday 14th February & Friday 25th March. There were a few achievements to be proud of:

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$GLOSS$ ✨

Growth

  1. ✌️Doubled the number of LIVE practices using our Patient Registrations product in 6 weeks -That’s 10 practices, covering over 100,000 patients. We’ll be pausing here ensure our product and process are ready for the next phase of scale (50 practices)

    Untitled

  2. ⭐️ We’ve liberated 215 Hours of NHS staff time in March - that’s like adding 1.4 FTE to the NHS

  3. 🥉 Placed top 5 at Digital Health Rewired’s Pitchfest - Top 5 of 150 startups, not bad for 8 months in the game

  4. 🗞We were featured in the Guardian 🤯 - a strong signal that we're aligned to where healthcare in this country is moving. Also a super proud moment for both our families! “Mum we’re in the papers!”

  5. 👋🏽Refined our onboarding process down to 2 hours of practice time - “Honestly Raj, I’m so surprised by how quick this all was, when we switched on our online consult provider it took weeks!” - Dawn, Practice Manager, Wide Way Medical Practice

Product

This cycle we improved our foundations in preparation for the next phase of scale (50 practices)

  1. 🤖We can now automatically process ~80% of registrations types! Registrations are complex, and often processed differently according to the GP practice. It’s one reasons why no-one has done this before! So proud to say we now automatically process Newborn, Child registrations, Patients without an NHS number and Previously Registered Patients. We're offering a diamond registration service, 💎collecting and coding on average 99 data points on each patient
  2. 🧺Processing registrations in batches - instead of manually triggering each automation, we can now trigger a batch of registrations at each practice
  3. 🚨Introduced Error Handling - If we’re going to process 190,000 transactions per month, we’re going to need enterprise grade error logging procedures. We’ve built our error handling foundations
  4. 📊 Pete built a custom events pipeline - tracking actions done by the patient, our api’s and the bot. Meaning we can now automatically produce graphs and dashboards like the one above 👆
  5. 🤝Built a process for passing over complex registrations - our objective isn’t to complete every registration. We’ve built a procedure to flag complex patients to practice. This will reduce our operations costs dramatically

Enough of the hype give me the juice 🧃👀

$GRIT$ 😫